Opening spa in the hotel is a new trend now. This combination helps to maximize the need for relaxation and relaxation of customers, both to increase profits and make a difference.
So how does the spa opening in the hotel succeed and increase profits?
If you are confused because the spa industry is so new, refer to the following tips to attract customers.
Identify customers who can use spa services
Understanding the customer before opening the spa will help you understand the psychology of guests, meet the expectations they need. It is necessary to find the necessary spa services, to avoid risky situation, waste of capital.
Spa in the hotel: show professional, different
Preferential services attract more attention from customers
For customers living in the vicinity, you can make promotional offers, donations or discounts on spa services. For example, if customers come to use sauna massage package, please give the manicure service. Or if you use multiple treatments at the same time reduce the 10 to 20% of the bill ....
With preferential policies built in such a way, whether guests in the hotel or outside, they are extremely satisfied. Their return to your hotel for the next time is indispensable.
Choose quality spa supplies
Do not forget to choose the best quality spa items for your customers, from the interior to the smallest detail such as towels, to give the absolute relaxation experience for customers.
The smallest details like using quality cotton towels for the spa leave a great impression on the customer
Spa towels are usually high quality, using 100% cotton, soft, large size, simple design, giving customers the most pleasant and comfortable.
Currently, on the market, the towel products of hotels, spa of Mollis - the leading towel brand of Phong Phu Corporation is extremely popular.
See more useful health information on the mollis.com.vn website or Mollis fanpage